Customs Clearance
Customs Clearance · Import & Export

Freight Forwarding and Customs Clearance Service

Customs clearance is a mandatory process for any goods entering or leaving a country. It requires a customs declaration to be completed (usually this is performed by a customs broker), containing essential information about the goods entering or leaving the country.

We offer customs clearance services across 85+ countries, included declaration, duties pay, necessary documents preparation, compliance advisory, and direct liaison with customs authorities for import/export.

  • Import & export declarations
  • Duties & taxes
  • HS code classification
  • 85+ countries
Customs documents, stamp and clearance dashboard on a broker’s desk

Customs Clearance Process

  1. 01

    Document Submission & Verification

    Submit key documents—such as the bill of lading, invoice, and packing list—for customs review. Authorities verify the paperwork to ensure accuracy and completeness.

  2. 02

    Customs Review & Inspection

    Customs assesses the shipment and documents, may conduct inspections, and ensures compliance with import/export regulations.

  3. 03

    Duties & Taxes Calculation

    Applicable duties and taxes are calculated based on cargo value and tariff rates.

  4. 04

    Payment & Release

    Once cleared and all fees are paid, customs issues a release, allowing goods to move to their final destination. Keep all records for compliance purposes.

Customs Documents

required

Commercial Invoice

A commercial invoice is a document that lists the items in the shipment, their descriptions, their HS code, their quantity, and their value. It is used to determine the customs value of the shipment.

required

Packing List

A packing list is a document that lists the items in the shipment, their descriptions, their quantity, and their gross weight & net weight, and their volume.

required

Bill of Lading

A bill of lading is a document that lists shipper, consignee, notify party, port of origin, port of destination, and the items in the shipment, their descriptions, their quantity, and their gross weight, and their volume.

optional

Certificate of Origin

A certificate of origin is a document that lists the country of origin, seller/exporter, buyer/importer, and the items in the shipment, their descriptions, their quantity, and their value. It's optional, depending on destination country requirements.

What We Do in Customs Clearance

Documentation Preparation

We handle all required paperwork—such as invoices and packing lists—to ensure accurate, complete documentation that avoids clearance delays.

Ensuring Compliance

Our team stays current with international and local regulations to ensure your shipments are fully compliant, reducing the risk of penalties or hold-ups.

Trade Agreement Advisory

We identify applicable trade agreements to help you reduce tariffs and simplify procedures, maximizing cost savings and efficiency.

Liaising with Authorities

We communicate directly with customs officials on your behalf to resolve issues quickly and ensure faster clearance.

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